Shipping Policy
Shipping Policy – Couple Covers
1. Shipping Coverage
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We deliver across India using trusted courier partners to ensure safe and timely delivery of your orders.
2. Processing Time
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All products are custom-made. Orders are processed and dispatched within 2–4 working days after order confirmation.
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Orders placed on Sundays or public holidays will be processed on the next working day.
3. Delivery Time
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Standard delivery takes 5–10 working days, depending on your location.
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Remote or rural areas may experience additional transit time.
4. Shipping Charges
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Shipping charges, if applicable, will be displayed at checkout before completing your order.
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We may offer free shipping during special promotions, which will be clearly mentioned on the website.
5. Tracking Your Order
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Once shipped, a tracking ID and link will be sent via email/SMS to monitor the delivery status.
6. Delays & Exceptions
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While we strive to deliver on time, delays due to courier partner issues, weather conditions, or unforeseen circumstances are beyond our control.
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In case of significant delays, we will notify you and assist in resolving the issue.
7. Damaged or Lost Shipments
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If you receive a damaged product or your shipment is lost in transit, please contact us within 48 hours at couplecovers.in@gmail.com or call +91 90421 80228 for resolution.
8. Contact Us
For any shipping-related queries, please contact:
Email: couplecovers.in@gmail.com
Phone: +91 90421 80228